F.Y.I.

  • September 19, 2011 11:16 PM PDT
    Traffic light cameras are annoying at the best of times, but while some people manage to escape the fines, most of us simply pay up without thinking about it or questioning whether the charge is valid. Tricky scammers are taking advantage of that lazy human tendency, making a handful of money and stealing identities in the process.

    Scare tactics
    The scam is simple. A no-good type picks your phone number at random and, once you answer, tells you that you have an overdue red light camera fine. The only way to avoid a significant late fee, a court case, or even jail time is to pay the bill right then and there over the phone. If you don't pay up, you're threatened with a warrant for your arrest.

    Of course, there was no camera, no photograph, and no overdue bill. The scammer really has no ability to arrest you, fine you, or take you to court.

    Taken off guard
    The voice at the end of the phone line identifies itself as that of a police officer, possibly even giving you a (phony) identification number. As well as trusting you to be lazy and not do your fact checking, the scammer is working on the element of surprise. It's scary to be told you may be facing a jail sentence over something you have no recollection of doing, and you'll be more inclined to overlook a few simple signs that should tell you that the phone call is anything but legitimate.

    After convincing you to pay the fraudulent fine, the "traffic cop" will ask for your credit card information, including the security code. That's required information for paying any bill from a remote location. Alarm bells should start ringing as the questions continue, though, as the caller asks for your billing address, date of birth and Social Security number. Surely, the police would have some — if not all — of this information on file. They have your license plate in the photo from the red light camera, after all.

    That's not our style

    No American police agency currently conducts business like this; in fact, no agencies anywhere conduct business like this. The police do not use the telephone to chase down or collect overdue fines or tickets. They use the postal service or, in more dire cases, a process server or law enforcement officer.

    Even if things did get to the third-party debt collector stage, all correspondence would be carried out in writing, creating an official paper trail that can be traced back and audited if necessary.

    The police (and most other authorities) will not ask you for personal information over the phone unless you initiated the call. Dialing the cable company to pay your bill by credit card is one thing — you dialed the numbers, and you can be relatively certain you are connected to the right party. But even with Caller ID, there is no real way to verify incoming calls; if questioned, scammers can come up with a quick excuse. Perhaps they are "calling from a different office" or "a new number that hasn't been set up yet."

    Other variations

    While this red light camera scam is relatively new (originating in Texas, by the way), it's very similar to another popular identity theft attempt. In that instance, you'll receive a call informing you that you have missed jury duty and — you guessed it — must pay a fine or be slapped with a late fee, along with possible jail time or a court case of your own.

    Just like the traffic camera scam, there is no missed jury duty, and the "court official" on the other end of the phone is after your money and your personal information.

    Throwing you off the scent
    In a particularly nasty twist, you might receive a second call a few days later. The operator made a mistake — it wasn't your car in the photograph, or it wasn't really your name on the jury duty list. Gushing apologies, the caller will fall over himself to reassure you that your credit card will not be billed and that he is very sorry for wasting your time and causing you undue stress.

    This second call, of course, is a distraction. You are so happy that you aren't really in trouble that you don't think back over the phone calls too closely and don't think to check your bank account to double-check the transaction. By the time you do check, it's often too late.

    Common sense prevails

    Fortunately, this simple scam has an equally simple method of prevention. Never, ever provide personal or financial information over the phone, email, text, or mail when solicited by a stranger. At the same time, find out as much as you can about the caller. Get a contact number, name, account number, job title, and any other relevant information that will help you identify them later. Tell them a story about wanting the information in case you need to call back later, if you must. (Hint: They're not going to want to give their details freely.)

    If you believe you may have been sucked in by this scam, call your credit card company immediately and cancel your card(s). Look carefully at your statements to see if there are any fraudulent transactions, and report those as soon as you can. Consider getting fraud alerts placed on your credit report by contacting your credit bureau, too; these can be free and well worth your time, if you're concerned.

    If you've handed over your Social Security number, slap yourself on the wrist and report that to the authorities, too. You will, unfortunately, need to take further steps to protect yourself from more serious fraud and identity theft.
     
    • 9 posts
    September 20, 2011 4:25 AM PDT
    Thanks for the awesome tips R.J.! I don't as a matter of course, give out ANY personal info, via the telephone. Whether I'm the one doing the calling, or not. I will fax, info if necessary to a number which can be corroborated beforehand. Identity theft is on the rise, and due to the economic times, these crooks are coming up with craftier ways of parting us from our money. ATM's having false fronts, which read your card and pin. Magnetic readers
    which can rip your numbers, even from your wallet if held at the right angle. (Waist high, usually). Ripping out-going checks right from your mailbox and bleaching them. (oldie but goody). Going thru your trash...
    The list is endless, and we must be vigilante. The cost of trying to repair a stolen identity is unfathomable, let alone
    what the consequences can be to your home life and reputation. I know, because I've been thru this.
    My ex allowed a girlfriend free access to his home while he was working, and she came across tax paper's from when we were married. She "took" my numbers, and bought herself a new car.
    Divorced for four years, I get a call from a repo company wanting the car! The only saving grace was that it was
    purchased in Florida, at a time I could prove that I was in Ohio. Regardless, the amount owed on the car STAYED
    on my credit history, and I had bad credit because of that for 11 years.
    Check your credit scores at least once a year, and if you find discrepancies, get in touch with someone who can
    help you clear the matter up. It could be YOUR future, and you don't wan't to chance that!!!
    Ride Free
    Tweek
  • September 20, 2011 9:17 AM PDT
    I never, ever, EVER do any kind of business over the phone. I won't even deal with charities that way. Sad that we live in that kind of world, but that's the way it is.
  • September 21, 2011 3:24 AM PDT
    Thanks Randy Joe we have had similar scams in South Carolina i alway tell people if they are confronted with a call like this ask for the mailing address of the court issuing the summons/ citations and the court officers name mailing address. Most municipal, county, city courts can be found online The scammers will also claim they are a collection agency for the court which there is no such thing. This is one of the many reasons i am against video traffic enforcement.